The Eunoia Team

 

We have a passion for all things digital and love nothing better than helping businesses.

ESTHER COCHRANE - MARKETING SPECIALIST

I love the fast pace of a start-up environment and have a roll up your sleeves and get involved attitude to everything I do. If I’m not sure how to do something myself, then I will find a way to do it whether that is leveraging relationships or researching the best solution for a project.

With a traditional and digital marketing background and expertise in (marketing) CRM and email marketing strategy, I fully understand lead generation and incorporate this objective in to everything. This includes expos and experiential. I have a creative approach to problem solving and I’m able to harness new solutions, whilst supporting other departments and the end customer.

I understand the importance of cross departmental communication and pain points for other teams when it comes to communication strategies. For example, I transformed the CRM piece which included our internal departments, outbound sales team, customer flows, script creation and email communication as part of a major project.

I have managed numerous exciting projects such as partner marketing campaigns - working alongside major B2B brands. Recently I successfully completed a huge CRM project to implement a marketing automation email tool Pardot, update all operational email flows and the creation of a compliant audit trail cross channel.

For kicks, I am a personal trainer and hold a Level 1 British Weight Lifting qualification.

NICK COCHRANE - DIGITAL TECHNOLOGY EXPERT

I am a passionate and motivated Product Specialist who has over 10 years' experience of planning, developing and launching award winning, cutting edge technology products. I have expert knowledge of mobile payment, e-commerce, omni-channel digital marketing, proximity beacon and electronic invoicing products.

With business, strategic and commercial experience - having worked in Product Management Innovation, Technical, Key Partnership, Specialist Solution Sales and Product Marketing roles for start-ups, SME and large corporations. My entire career has been customer facing with a strong focus on Retail, helping customers to resolve complex problems, whilst collaborating within challenging matrix environments.

KEY SKILLS AND EXPERIENCE

  • 7 years Product Management experience of bringing innovative SaaS products to market - Barclays Pingit for Corporates, SmartFocus Message Cloud and the RBS e-Invoicing Service.
  • 14 years’ experience of troubleshooting customer problems by employing a consultative approach to truly understand pain points and requirements, then using expert product and market knowledge to design working solutions.
  • A Product Evangelist whose visionary leadership influences key stakeholders to help them fully understand the product vision and value proposition, and to drive the product strategy forward by working collaboratively with Sales, Account Management, Relationship Management, Technical and Marketing functions to ensure a product’s commercial success and help deliver ROI.
  • Certified Scrum Product Owner (CSPO)


In my spare time I love particpating in numerous sporting and fitness activities although my enthusiasm often exceeds my actual ability. Here's a video of when we recently went snowboarding in Sierra Nevada,  Spain.